Cross-Stitch Pattern – "Winter Journey" WLP-005

All orders are shipped directly from Ukraine. Despite the current challenges, our team continues to fulfill international orders reliably and on time.

Payment

Pay online using PayPal or Stripe.

All orders are shipped directly from Ukraine. Despite the current challenges, our team continues to fulfill international orders reliably and on time.

Worldwide Shipping

• We ship worldwide using reliable international postal and courier services
• Shipping costs are calculated automatically in the cart based on your selected country and city
• Estimated delivery time: 2–4 weeks (may vary depending on destination and customs processing)
• After your order is shipped, we will send a tracking number to your email so you can follow the delivery progress
• We do not ship to russia or Belarus

Payment

Pay online using PayPal or Stripe.

Customs and Import Duties

Before placing your order, please make sure you comply with your country’s rules regarding duty-free import of goods. This will help you avoid unexpected delays and additional charges at customs. We also recommend familiarizing yourself with the list of goods that may require mandatory declaration.

Customs regulations and duty-free limits vary by country. We are not responsible for any delays or issues that may occur during customs inspection. Depending on the value of your order and your country’s regulations, you may be required to pay import duties and taxes upon arrival. These fees are determined by your country’s customs authorities and are not controlled by us.

All customs duties, taxes, and import fees must be paid by customers in their respective countries upon delivery. Exception – USA: For orders shipped to the United States, all customs duties are already included in the shipping cost. No additional fees are charged upon delivery.

Since these fees are set by local customs authorities and can vary from order to order, we are unable to calculate them in advance. For more information, please contact your local customs office before placing an order.

Payment and Delivery of Digital Products

Before making a purchase, please carefully review the terms and conditions below.

How to Place an Order

1. Select the item(s), place your order, and make the payment.
   Payment can be made online via PayPal or Stripe.
2. Double-check your contact details.
   Please provide the correct phone number and email address when placing your order. An error in your details may result in the inability to access the files without the seller’s assistance.
3. Receiving your digital goods:
   Once the payment is confirmed, the digital product will be available for download in your personal account on the website.
   If your order includes both digital and physical items, access to the digital product will be granted only after full payment of the entire order.

Restrictions on Purchasing Digital Products

• Digital products can be purchased only with prepayment
• The only delivery method is file download
• Digital products are non-refundable and non-exchangeable
• Digital products are for personal use only
• Copying, distribution, or resale of digital products is considered a violation of copyright

If you are unable to download the files for any reason, please contact us and we will help resolve the issue.