Welcome to Wonderland Crafts! These Terms and Conditions ("Terms") govern your use of our website https://shop.wonderland-crafts.com and any purchases or services provided through it.
By accessing or using the website, you agree to comply with and be bound by these Terms. If you do not agree with any part of the Terms, please do not use our website.
1. Company Information
Wonderland Crafts is operated by individual entrepreneur Oleh Volodymyrovych Bundalet, located at 9 Ivan Kamysheva Street, Kharkiv, Ukraine.
2. Use of the Website
You agree to use the website only for lawful purposes. You may not use the site:
- In violation of any applicable laws or regulations;
- To transmit unauthorized advertising or promotional content;
- To harm, threaten, or infringe on the rights of others.
We reserve the right to suspend or terminate access to the site if these Terms are violated.
3. Products and Orders
All products are subject to availability. We reserve the right to change product details, pricing, or availability without prior notice.
All orders require confirmation. We may cancel or decline an order at our discretion.
4. Prices and Payment
Prices are displayed in Ukrainian Hryvnia (UAH) or US Dollars (USD), depending on your location. Accepted payment methods include Visa, MasterCard, PayPal, and others listed at checkout.
Payment terms for wholesale orders are communicated individually.
5. Shipping and Delivery
We ship internationally using Ukrposhta and other delivery services. Delivery times vary by destination.
Buyers are responsible for any applicable customs duties, taxes, or import fees in their country.
6. Returns and Refunds
Retail customers may return products within 14 days of delivery, provided items are unused and in original packaging. Return shipping costs are the responsibility of the customer.
Custom-made or personalized products cannot be returned unless defective.
7. Wholesale Terms
Wholesale clients are subject to additional terms provided upon registration or request. Minimum order requirements may apply. We reserve the right to revise wholesale conditions at any time.
8. Intellectual Property
All content on this website, including designs, text, graphics, and images, is the property of Wonderland Crafts and is protected by applicable copyright and intellectual property laws. Unauthorized use is prohibited.
9. Privacy
We take your privacy seriously. Please refer to our Privacy Policy for details on how we collect, use, and store personal data.
10. Contact
If you have any questions regarding these Terms, please contact us:
Email: [email protected]
Phone: +38 099 297 26 39
Address: 9 Ivan Kamysheva Street, Kharkiv, Ukraine
Thank you for shopping with Wonderland Crafts!